The outsourcing quandry

December 14, 2009 by dermot · Leave a Comment 

To outsource IT or not to outsource IT, particularly in today’s extra challenging business climate, was the question covered in 3,000 word depth in a feature I had in the Sunday Business Post’s Computers in Business magazine on Dec 6th. It’s online now at the sbpost.ie website.

Here’s a taster:

Outsourcing can also bring a greater breadth and depth of skillsets, the latest cutting-edge technologies, experience and round-the clock support and management of systems. While this may seem like a win-win situation, the outsourcing of some, or all, of a company’s IT systems is generally not straightforward.

Many firms’ IT systems are complex and bespoke, and require expert tinkering and management. The threading of IT throughout a company’s internal processes and functions can make it challenging to find particular specific pieces of infrastructure or applications to outsource. Partners may have their own best interests in mind when making decisions. So there may be sound strategic, privacy or business reasons for keeping your own staff in control of vital IT systems.

The full article is through here on the paper’s website.

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